FIND THE BEST ELECTRIC SCOOTER FOR YOUR KID
REAL EXPERIENCES · CAPTURED MOMENTS
STORIES FROM 205K+ HIBOY RIDERS
FREQUENTLY ASKED QUESTIONS
How do I get promotional discounts?
Simply copy the promo code from the promotional page and enter it at checkout to enjoy the discount.
Is there free shipping during the promotional period?
Yes, all scooters purchased during the promotional period come with free shipping.
When can I expect my order to be delivered?
The processing time before shipping is 1-2 days. After shipping, delivery is expected to take 1-5 business days.
Can I return a scooter purchased during the promotional period if I'm not satisfied?
We offer a 30-day return policy. You can request a return within the return period after purchase. Please refer to our return policy for specific return terms. ----- Add a return policy link.
Who should I contact if I have other questions?
You can contact our customer service team at support@hiboy.com, and we will be happy to assist you.
Are the scooters waterproof?
All scooters have waterproof features with an IPX4 rating. However, we do not recommend riding in heavy rain or exposing the scooter to moist environments for extended periods to ensure its performance and durability.
Can the scooter be ridden in the desert?
Yes, customers can freely navigate in desert countries like Saudi Arabia and the UAE, making it very convenient to use scooters instead of commuting. HIBOY scooters are suitable for various terrains, including desert hills and other environments.
